Our Policies

Refund Policy:

  • No refunds given after the first-class session
  • Full refund will be given if you withdraw prior to two weeks of the start date. A cancellation fee of $50 will be withheld if you choose to cancel out of a course within two weeks of the start date. A transfer fee of $50 will be withheld if you choose to transfer your child to another class or location within two weeks of the original start date.
  • For the winter and spring break classes – there will be a cancellation fee of $100.00 if you cancel after you’ve scheduled drive times. For these special classes we schedule drive times anywhere from 1 to 3 weeks in advance with the parent and/or guardian. 
  • For the online classes – If your child doesn’t complete the online course within the time allotted, you will be required to pay the full tuition fee again to finish.
  • For the adult driving lessons – Adult drive lessons must be completed within 90 days of the start date. (no refunds given). For the road test with the Department of transportation there is a minimum of 2 hours charged. If you cancel with less than 2 hours’ notice before the scheduled time, there will be a fee of $40 per occurrence.

Other Fees:

  • If your child does not show up to a drive time that is scheduled, you will be assessed a $40.00 per occurrence fee. We limit only ONE rescheduled drive time for excused absences such as illness, funeral or family emergencies. If more than ONE drive is missed, they will be removed from our program with no refund. This rescheduling fee of $40 will be required to be paid to our office over the phone 515-279-1112 by a debit or credit card before their next scheduled drive otherwise your child will be removed from the program with no refund. The missed drive time will be made up at the instructor’s availability.

Returned Check Fees:

  • In the case of a returned check there will be a $40.00 fee assessed by Street Smarts. Balance will need to be paid by cash or credit card.

Street Smarts Information Packet